Making of a UX designer

In the fall of 2022 I began studying UX Design at IT-högskolan. The field was new to me and I did my best to navigate the concepts, methods and nomenclatures. I wished I could talk to people who were just a bit further along than I – ask them what I should focus on, what I shouldn’t stress about, and how their careers had turned out.

I did run into a whole bunch of nice people at school, at meetups and other professional forums, but I would have liked the info available in one place, and I wish I had a map of the terrain ahead. I don’t have a mentor in the field, so finding others who are ahead of me seemed like the next best thing.

This project was born out of a hope that perhaps those that come after me can benefit from the experience of myself and my classmates. I did an open call to my class of UX22 at ITHS and asked to interview as many as possible after our first year of school. My plan is to follow this up three years after our graduation, and then three years after that – in 2027 & 2030.

Out of my class of 30 odd people, I got 11 to volunteer, and I’d like to thank them all for entrusting me with their time and thoughts. The interviews are in Swedish, but the videos have English auto-translated subs (in addition to manually translated Swedish) so I hope that they can be useful for others outside of Sweden.

The questions I asked each one were the same, but I did edit the thing for brevity and omitted some of the answers. I’ve pasted all the questions below:

  • Who are you and what’s your background?
  • Describe UX Design to someone who doesn’t know.
  • What distinguishes a good UX Designer?
  • What makes you a good UX designer?
  • Why did you decide to study UX Design?
    • What was appealing about it?
    • Is it still appealing?
    • Has your understanding of what UX Design is changed?
  • Describe something you’re are proud of during your first year.
  • What has been challenging in your first year?
  • If you could advise yourself before you began studying, what would you say?
  • What would you like to work with after graduation?
  • Is there anything you’d rather not work with?
  • Describe a typical workday in spring 2027.
    • How will you get there?

I hope these interviews provide some insights and encouragement to others who are just starting out on their UX design journey. It’s been interesting to speak with my classmates and document their thoughts and ambitions at this early stage of our careers. I look forward to continuing the conversation and documenting how our perspectives evolve over time.

I welcome any feedback on this project or suggestions for future iterations. Please feel free to leave a comment below or get in touch – I’d love to hear from you: emaillinkedin

Thanks for joining me on this small attempt to map the unknown terrain ahead!

Lanzarote, the big empty

Two weeks past without me doing a Sunday project. So in the quilt of productivity those were two dropped stitches. The first week was a diseased week, with wheezing and snotting and whining, and the second week was spent on Lanzarote, one of the Canary islands, with Sara. It was based entirely on a “oh my god I need sun” line of reasoning, and we found a cheap trip to Puerto del Carmen.

It’s a beautiful landscape, and if only we’d have activities planned, we wouldn’t have noticed that the island is a soulless limbo (or purgatory, we couldn’t agree). My thoughts returned again and again to J.G.Ballard and the many incarnations of Vermilion Sands in his short stories. Even though it’s not a carbon copy of the place, the ambiance of the island is one of a movie backdrop, with very little reality propping it up.

On our last evening we ate at a Polish-Irish restaurant (with North African and Indian cuisine) and the proprietor had moved there 13 years earlier. How she likes it? “It’s very easy living.” The roads are good, landscape beautiful, and the streets very clean. It’s also vacuous and streamlined for handling 5.5 milion tourist a year.

The video was actually edited and posted to Vimeo in time for the deadline, but I just didn’t have it in me to do a writeup. Next Sunday is still on though, and I’m working on another sound work based on the noises recorded from Lanzarote, similar to the three-sound doodle I use in the intro here. Perhaps on the theme of being a windblown traveller.

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Fortunately, the sun continued to shine through the numerous ozone windows and the hottest summer of the century was widely forecast. The determination of the exiles never to return to their offices and factories was underpinned by a new philosophy of leisure and a sense of what constituted a worthwhile life. The logic of the annual beach holiday, which had sustained Europe since the Second World War, had merely been taken to its conclusion. Crime and delinquency were nonexistent and the social and racial tolerance of those reclining in adjacent poolside chairs was virtually infinite.

→ Ballard, J. G: “The Largest Theme Park in the World”

Performative lying

What with all the surveillance-state bonanza going on, and a general feeling of unease and fear of shadows, I figure that now would be a good time to finish the video below. It’s a monologue on my experience as a doorman at various events. The premise is that I take a few minutes out of every hour and pretend to be a doorman. Very meta, but there are some valid points there; the main one is “don’t trust your instincts to obey”.

The original HD source files are lost — or they’re just hiding on one of the drives somewhere — but with the 2000-isch look I thought the SD video looks fine. Seeing as “good taste” is so easily acquired and/or faked, we might as well go for the “æsthetics of arbitrariness” as a valid expression.

Since I’m writing this in English, you’d think that I’d taken the time to subtitle the video, but as always I’m doing this at the last second and so the subtitling will have to wait. I’ll still count this as a win on the “do one thing a week” list though!

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Vacationing in ovens

Because most of summer was spent gentrifying our kolonistuga — forcing spiders to move out of the house by redecorating — there was neither much money nor time to plan any vacationing outside of Gothenburg. So the trip to Poland at the end of summer was going to be a “working holiday” before fall-work would start. Sara was doing lights for Goat, and one of the tour stops was OFF Festival outside Katowice. I was enrolled to document the show, so figured I’d visit dad in Warsaw before heading down south.

The whole trip went off without a hitch; not so much as a train delay during the whole week! Incredible, really, but it turns out that when you book hotels through one of those “meta-reservations” websites, those reservations are real things! The times we live in, I tell you it’s magic. (Spying and commercial magic, but still magic!)

I spend a couple of days with dad and his family in Warsaw, and then leave for Krakow where I meet up with Sara. The weather is broken: It’s silly hot, the papers talk about a record with 38°C, and most of the days are spent jumping from shadow to shadow, pressing cold drinks againsts sweaty bodies. It did not help.

We stay at Cafe Młynek, and I’m in playing at “spoiled vegan” by stuffing my face with latkes. We drink water, walk, chill out in the contemporary art museum in their “chill-out” lounge until a grumpy lady chases us out because we’re too chilled-out. (Polish service-mindedness has never been a particularly prominent trait, but it’s still surprising how assholish people are — “the service industry” is an euphemism for something completely different in Poland.) And then we walk some more, consider doing bungie jumping but end up too hung over to bungie anything.

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Once we’re in Katowice we get our passes to the festival and start to get acquainted with the setup. It’s the most controlled event I’ve been at in Poland, and certainly the most tightly controlled festival. You drink thither, you listen to music hither, should you take drink from thither to hither you will be fined 100 Euros. The only accepted currency are either 2.5 zloty paper tokens, or 50 zl prepaid Mastercards. And there’s no easy way to find out how much credit you have left on your card, so you end up holding up the food queues while going through the four cards in your pocket, trying to guess which one had 5 zloty left and which one had the remaining 2.5 zloty. And for this money you could only buy Grolsch beer, as they were one of the main sponsors. Happily, you were free to wear any shoes you wanted, despite the Converse sponsorship and event-tent.

We watched some of the obligatory big acts, and most of them were meh, with Smashing Pumpkins leading the pack by a stunning illustration of “phoning it in.” Goat got a great reception and I got some good pictures. Piotr Kurek and Metz were nice, and along with Mikky Blanco there were plenty of smaller acts which were fun to hear. Thinking back on it, I’m not sure if anything stick out particularly, and there’s nothing new from the festival that found it’s way onto my music player, but the whole event was enjoyable in a responsible, adult way. Also, I found these vegan cheese doodles which were just awesome.

Only setback of the trip was that Air Berlin has misplaced Saras luggage on the way down, and in order to stay in character they misplaced both our luggage on the way home. Once we got the stuff back a week later it was soaking wet — apparently they store lost luggage in a pool of stagnant water — and what wasn’t ruined was moldy and had to be washed. The vegan snacks had survived though, so one week after homecoming I could sit back, gorge on doodles, and reminisce about an excellent trip back to the home country.

Sharm Charm

I don’t know how the gene has survived in the Swedish climate, but Sara claims to be unable to function without a trip to warmer, brighter countries in the winter. You’d think that this trait would have been mercilessly bread out of anyone foolish enough to settle this far up north, but perhaps it’s combined with some other, more useful genetic features which make up the Sara, and have survived that way. Either way, she booked a charter to Sharm el Sheikh in Egypt, and brought me along for a January excursion.

My previous forays into charter tourism have been a mixed bag — n.b. The Tunisian Experiment — but this trip was a whole other thing: My ambition was to eat houmous, swim a bit and perhaps read a book or two. Sara had been there before, so even though she mostly wanted to counteract the effects of Swedish mole-like existence, there were some ambitions as to activities: Snorkeling, eating fish, walking in the mountains.

We’re on the flight: The stewardess goes to check, returning with “yes, unfortunately penut-butter sandwiches are out of the question because of the allergies.” So we spend the five hour flight very hungry, doing the most of our chewing gum and water. Back in the flight crew cabin, Sara spots stewardesses eating the Snickers bars they’d withdrawn from sale because of the allergic person, which does nothing to improve our mood. Once we’re through customs we’re enjoying the mushy white peanut-banana infused bread, palm treas silhuetted against the setting sun, and soon are on our way to the hotel. It’s warm-isch, bright and we’re not in cold dark Sweden anymore, which fulfilles the first objective of the trip.

We’re travelling with unspecified quarters, so when the guide mentions that our hotel “isn’t exactly a five-star resort” we understand it as a promise of a broken faucet and bats in the closets. No such thing though; hotel Regal is well kept and in the old part of town (“old” being a relative term, since there’s almost no building older than 30 years) which suits us well — according to Sara it’s calmer and more cosy than the newer areas, and the “old market” is relatively close by.

There’s only us and a family with kids getting out at hotel Regal, which doubles the hotel occupancy. Out of the eighty or so rooms only a handful are in use, and so when we open our ground floor back door there’s a still pool and a closed bar outside. No sound interrupts the evening call to prayers.

Luggage is dumped onto beds, bathroom lights are turned on and off three-four times, and then we head out to eat. We don’t even get out of the courtyard before someone stops us, and within minutes we’re in the office of Manta Ray divers and Ramez is showing us his diving videos and describing the available tours. I hadn’t been under water since I took my PADI license three years previously and hoped to get a chance to see all the corals and marine life that people rave about — the most exotic thing I’ve seen diving in Sweden are two pissed off crabs, fighting — and we were suggested that a day-trip would also allow Sara to try an assisted dive.

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With half-hearted and hunger-driven commitments of discussing the matter and getting back to him, we’re heading out to find food. Sara vaguely remembers a restaurant from last time she was here, and we’re soon heading downtown. Soon we’re in the Fares fish restaurant. It’s bustling, very bright, overstaffed, but the selection is big and the food plentiful; With a few exception this would set a routine for our stay, as Fares was one of the easiest places to navigate as a vegan – there’s plenty of houmous and baba ganoush and garlicky veggies. Not considered “main course material,” they’re dirt cheap, so I felt bad for getting the salad buffet each time and overtipped and bought unnecessary side dishes. Sara had all manner of evil foods and enjoyed deep fried, steamed and whatnotted marine life which I’m sure had a loving parent or thousand now orphaned offspring. Two missions accomplished and it’s only the first day. We’re off to a good start.

We go for a coffee, play some board games, and I try to get as much milage out of “la shukran” as possible in my interactions with the old market sellers. A couple of days later I also learn the hand gesture for “no thank you” which simplifies the process of turning down the taxis which badger you at every opportunity. Perhaps my Polish heritage instructs how I like my shop keepers — bitter and resentful — but I don’t see the value of shop owners assailing you and short of dragging you into their store. I understand that it must work or they wouldn’t do it, but I’m not sure what the mechanism is by which it works; certainly doesn’t with me.

More depressing is that some of the shop keepers — who without exception are male — take the opportunity when fitting a scarf to paw Sara. Far from everyone did this, but it was common enough to be depressing. As a tourist you’re a transient biped with cultural baggage, requirements and a wallet, and so are not afforded as much consideration as a real person, but it’s still sad when you greet people suspicious if they also are gonna rub their dick in your back accidentally for five minutes while grinning like an idiot.

And again, what the hell are you going to do about it? Huff and puff and storm off? You’re not making structural change, and not changing the mind of whoever wronged you. Trying to shame them, calling police or security? Sure, but how long will that take, what will you get out of it, and are you sure it would work? In the end, you flag the place and move on, perhaps write a blog post about it. This does make you appreciate more those men who sell you things who are actually nice and don’t grope you. I wonder if that’s a Yelp-review sticker they’d put in their window: “5 Stars! didn’t touch my butt once! ☆☆☆☆☆!”

Cars in Sharm El-Sheik suffer from tourrettes, but you pretty soon get used to the constant honking. “Driving” is better defined as “accelerating” while breaking is probably considered optional, as are headlights, even after dark. You soon learn to run across roads and never to assume that a driver regards you as more than a messy speed bump. The thirty centimeter curb which you thought was sloppy workmanship the first few times you saw it, turns out to be your well designed friend. Sucks if you’re in a wheelchair, but the cars can’t get at you easily.

We settle into a pleasant routine. Food at Fares or from the friendly falafel shop across the street (Later, Ramez the diver was incredulous. “You’ve eaten there and didn’t get horribly sick?!”) and swimming at by the lighthouse beach. We meet people who greet us first in Russian, then English, Turkish, Polish. Not enough Swedish tourists to merit learning that language. There’s plenty of racism all around, and Russians are the most numerous and most despised, viewed as angry drunk morons. In Fares — a non-alcoholic chain, as are many in Sharm — we saw a head waiter being berated for telling the party of ten that they weren’t allowed to drink their vodka at the table. The women looked put-upon but expensively dressed, the kids oblivious and fat, the men thick-necked and hostile — had you painted a more stereotypical image of a Russian family you’d have to add a babushka.

We bought a day trip with Manta Divers and with Ramez as instructor, and Sara did her first, and then second, assisted dive. I dove alongside them, and the corals and the fish and the clear water was ridiculously beautiful. I’ve become so over-sensitised by all grand imagery in movies and pictures that when I come across something similar in real life it feels fake. The first few times I saw the coral reefs while snorkeling I was laughing through the tube — it felt like a very immersive Disney cartoon. Diving among the corals added the bonus sensation of potentially maiming the local ecosphere by an uncontrolled descent, but I managed to stay clear of murder by adjusting the BCD once a second… The other bonus feeling was swimming out over the land shelf, and having nothing but a drop into darkness below me — it’s like a suspended fall into forever and ever.

For the remaining days, we’re swimming by the beach and drinking Turkish coffee — hot water poured over ground beans — eating at Fares, drining beer at the branded beer pub, or shopping fabrics and tobacco. Sara got a “very good price just for you” from the guy she bought from last visit, but in the end I spot the same leaf at the airport for half the price. The airport has the largest smoking lounge I’ve seen, and also a “Real British Pub” with probably the most atrocious service imaginable — checked-in people at airports are the most captivated clients short of prisoners — and as a moral support for my poor stomach which had had one Fares-dinner too many (my quota of houmous for 2013 is used up) I hazared a beer and some god-awful chips. Apart from a gurgling sound, and a constant feer of shitting myself while asleep on the plane, it was a content and browner Mateusz who landed in Gothenburg.

Christmas travel, Sheikh travel

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Christmas was spent in Stockholm, mostly at my moms or her partners place, until they took of for Florida. New this year is that Sara and Tura tagged along, and my brother once again proved his worth in child-entertainer gold. Since Kungsängen is a space-out zone and I revert into a teenage sloth when in its proximity, I didn’t even get to record much video. This is the excuse for not showing the exchange of gifts or stuffing of faces with foods, in the video above. I do beg your pardon.

I bought Sara lightbulbs for Christmas, she bought us a trip to Sharm el Sheikh — Seems a fair trade. So now we’re hoping that we won’t get sick (well, sicker) so that I can get a refresher diving course and Sara can snorkel to her hearts delight. Last time I had a chance to SCUBA was in Hawaii and I got a perfectly timed cold which precluded anything more vigorous than walking, and it would suck whaleballs if that happened again. So I’m eating vitamins and drinking my required glass of red wine a day — even being ambitious and overdoing it a bit, just to be sure.

It looks as though New Years Eve is spent at least partially at our place, which is a great motivator for tidying the place up; one more example of how my priorities have gone all pear- and bourgeois-shaped lately. No, but seriously, it’s gonna be fun. Really, I’m looking forward to having people over leaving popcorn in the dip, spritzer in my keyboard and the bookshelf de-alphabetized. Happy New Years!

Image search, revisited

Over at feber.se I stumbled over the project Google. The work, created by Ben West and Felix Heyes, is based on taking 21000 common English words and parse them through Google image search, and then printing it all and binding it.

Quote from the creativeapplications.net website:

“Conceptually it’s whatever you make of it,” writes Ben. The sad reality of shrinking attention spans, collective media fatigue or how an expert reference book is no match for the convenience of Google, for example. “It’s really an unfiltered, uncritical record of the state of human culture in 2012,” concludes Ben. So, how are we faring? “I would estimate about half of the book is revolting medical photos, porn, racism or bad cartoons.”

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The second video above is from a work I did at Valand back in 2006: The uncontested order of things: A slideshow curated by google. It’s in the same vein, although it used the letters of the alphabet to search for images. I downloaded the top 40 or so pictures of every letter, picked one at random and arranged them alphabetically in the video. The idea being pretty similar to Ben and Felix — how is our language and concept of images shaped by that which we take for granted or don’t reflect over.

In the introduction to the work I wrote:

The motivation for this process, of which the resulting slideshow is but one possible combination (let alone one possible way to present the combinations) is:
1) To see how many apparently random images we can fit into a narrative, and
2) Given the omnipresence of google, how easily received/understood/accepted the images are when
3) A qualitative analysis of the images (and search results in general) shows an (apparently) unproportional US/EU presence, which in turn should
4) Kick us in the nuts for too easily accepting the perceived “freedom of the internet”, and not reflecting enough on what our online behavior tells of ourselves, but also what actual and very manifest power we are supporting by our actions.

Which actually still holds I think. Google is as omnipresent as it’s ever been, and apart from occasionally switching to Duck Duck Go as my main search engine, I don’t actively thing about how I navigate the Internet as much as I used to, or how that shapes our collective understanding of what the world looks like.

Math: A tangent, derived. Malmö

I’ve finally signed up for math-class, and am struggling with the “Matematik C” curriculum. I need it to get into any course related to computers or natural sciences, but I’m not putting near enough effort into it. It’s been fifteen years since I last took math, and back then my antipathy to math was so strong I was actively trying to forget what little I learned.

Actually, the course is officially over but I’ve asked for a month extension to allow me to catch up, so we’ll see how that’ll go. I need to do the test the 18th at the latest to be sure that my uni application for fall goes through, but this requires a couple of hours of daily practice. And I’m out of practice.

I might be doing the same mistake I did when studying philosophy, assuming that as long as you put your mind to it you ought to be able to figure things out from first principles. So you start with an intuitive understanding of 1+1 and build on that. But at this level math is mostly about learning by rote, and because I’ve been out to the loop for so long, half the time I don’t even know what problem I’m tasked with answering. “Describe a function” is not an invitation to write an essay, but something with an actual answer, and as always when you’re learning something new, the glossary seems arbitrary and made up by a stupid-poopy-head.

The TI-82 graphing calculator Zenobia lent me has a 150 page manual, and having been spoiled by GUIs for so long it feels as if I’m learning Dwarf Fortress. But it’s fun in a PRESS SHIFT+Ln+min/max way and I’m scouring the second hand market for a calculator of my own. SMBC sums up my findings quite well so far.

On the upside, I designed and printed my own graphing paper, and had it bound. Each page has different colours, and the paper is watermarked and really nice to write on using the extra soft pencil leds I found in the third store I asked. My priorities are not what they ought to be, but at least my notebook is perty.

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As a small vacation, I and Sara took a weekend in Malmö. I haven’t spent much time there, so we had three days walking about, taking pictures of her old haunts and apartments, gorging ourselves on vegan cake and whatnots. Nice city, and it would have been even better if we’d gotten ourselves bikes. Speaking of which, the Malmö initiative Cykelköket has a branch in Göteborg. They seem nice!

Lying through white teeth

My cousin is visiting with me for a couple of days, and since I ran out of ideas for sightseeing after one day, yesterday found us sitting in a bar and me forcing him to lie to the camera; this is the resulting video. You will note that it says “01” which is indicative of my ambition of making him lie some more. The next time I’ll set the audio levels lower.

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Saturday: Civil Civic. Monday: Fucking Werewolf Asso

I’ve been back from Finland for a week, but my ambitions and sense of urgency hasn’t caught up yet. I have enough material for a couple of more Turku videos, not to mention the hours and hours of assembly footage I should put together for the general betterment of the RepRap noob community. Somehow the beer and the Sara and the visiting mom and — not to put too fine a point on it — the stupendous amount of lazy I can bring forth has been given priority above most other things.

The printer is on my kitchen table, in pieces, but with an aura of assembliness about it. I left the printing bed in Finland, seeing as it was temporary to begin with and the plexi was all messed up like, so I need to get one of those; Need to decide on either a solid metal or PCB heating element, and find a source of cut and drilled glass.

Sara has already invited people over to my place for a print party next week in an attempt at social blackmail. So with the start of a few evening courses this week, I go back to work for money as well as continue the printing work for glory.

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Tomorrow I start teaching two photo courses, and after the last one finishes I’m hoping to catch Fucking Werewolf Asso play at Pustervik. You should really come because they’re bloody awesome and their albums — which you can practically steal here — kept me going late night in the studio. I first saw them play a set just after Civil Civic two years ago, and as it happens Civil Civic played yesterday at Jazzhuset and I ended up going since Petter had a man-cold and Sara needed company.

I’ve seen them the three times they’ve played Gothenburg, and even though the music is made for driving cars through deserts and/or biking very fast, it’s quite a treat to have the base and drum hit you at a live show as well. As it happens, they just finished recording their crowdfunded album, and you can listen to it in the nifty embed below, or just go to their homepage and give them your ill-gotten gains: civilcivic.com. Sixty odd people where at the concert yesterday, and the mood was good and I was very happy that I’d brought my Etymotic in-ear headphones cause the noise was noisy as all fuck.

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Also, as a public service announcement: I shoot video quite often and imagine that people are annoyed when I’m in their way. I do my best not to be too much of a bother, and try not overdo it. For example, I don’t stand front and center of the small stage wearing a stupid hat, trying to record half the concert on my iPhone. Don’t be that guy, cause that guy is a jerk.